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ENLACES
Enlaces sugeridos a los interesados en la temática "Evaluación del e-Gobierno” (*)
An evaluation framework for data quality tools (Practice Oriented) Australia. Australian National Audit Office: Measuring the Efficiency and Effectiveness of e-Government. Australia Australia. Australian National Audit Office: Quality Internet Services for Government Clients—Monitoring and Evaluation by Government Agencies. Australian National Audit Office. 2003 Australia. Department of Finance and Deregulation: Better Practice Checklists & Guides. Australia Banco MundiaL: Strategies Monitoring and Evaluation Toolkit. Reviews some 50 e-Strategies. Presents a framework for integrating monitoring and evaluation (M&E) into e-Strategies. WorldBank. 2005 Bridges (Ciudad del Cabo. Sudáfrica): Provincial Government of the Western Cape: Cape Gateway Project Evaluation. 2003 Brunel University, UK. Dept of Information Systems and Computing: Evaluating Global e-Government Sites: A View using Web Diagnostic Tools Jyoti Choudrie, Gheorgita Ghinea and Vishanth Weerakkody DISC, Brunel University, Uxbridge, UK. 2003 ¿Cómo evaluar programas y servicios públicos?: Aproximación sistemática y estudios de caso. Xavier Ballart e-Government Economics Project (eGEP). Released in March 2006 e-User: Public Online Services and User Orientation. Evidence-based support for the design and delivery of user-centred online public services Estados Unidos (USA). Congressional Research Service: State e-Government Strategies: Identifying Best Practices and Applications. July 23, 2007 InfoDev: Introduction to e-Government. Theme III: Management and implementation of e-Government Projects. Chapter 10: Monitoring and Evaluation. InfoDev toolkit. 2008 Instituto Centroamericano de Administración de Empresas (INCAE): Herramienta para la Evaluación de la Calidad de la Prestación de Servicios por Medios Digitales Kunstelj, M. & Vintar, M. (2004): “Evaluating the progress of e-Government development: critical analysis of current approaches”. Documento presentado en el Congrés Annual delEuropean Group of Public Administration (EGPA). Ljubljana, 1-4 setembre. London School of Economics. Department of Information Systems: Evaluating the Development Impact of e-Governance Initiatives: An Exploratory Framework Naciones Unidas. CEPAL: Gil-García, R., Luna Reyes, L.F. & Moreno Escobar, H. (2007) “Modelo Multi-dimensional de medición del Gobierno Electrónico para América Latina y el Caribe”. CEPAL. Colección Documentos de Proyectos. Naciones Unidas. Chile. Naciones Unidas.UNDESA/DPADM: United Nations e-Government Survey 2010 Naciones Unidas. UNPAN: Benchmarking e-Government: A Global Perspective Naciones Unidas. UNPAN; Gobierno de Brasil: e-Government – Realising the Benefits of Information Technologies and Improving Public Services Delivering. Ceres Alves Prates. Secretary for Management. Ministry of Planning, Budget and Management. Government of Brazil Practicing e-Government: a global perspective. Mehdi Khosrowpour Prioritization of e-Government strategies using a SWOT-AHP analysis: the case of Turkey. Cengiz Kahraman1, Nihan Çetin Demirel2 and Tufan Demirel2 Rambøll Management (Dinamarca): Top of the Web: User Satisfaction and Usage of e-Government Services. 2004 Rand Europe: Benchmarking e-Government in Europe and the US. Rand Europe. Irma Graafland-Essers and Emile Ettedgui. 2003 The Communications Network: Are we there yet? A communications evaluation guide. The communications network strengthening the voice of philanthropy. 2008 The London School of Economics and Political Science (UK): New Public Management Is Dead—Long Live Digital-Era Governance. Dunleavy, P. , Margetts, H., Bastow S., and Tinkler, J. (2006). Journal of Public Administration Research and Theory Advance Access published on July 1, 2006, DOI 10.1093/jopart/mui057. J Public Adm Res Theory 16: 467-494. Unión Europea: User satisfaction and administrative simplification within the perspective of eGovernment impact: Two faces of the same coin? Unión Europea. 2008 Universidad de Zürich. Institut für Informatik (IFI) Design Principles for e-Government Services. Reinhard Riedl University of Manchester, UK: Understanding and Measuring eGovernment: International Benchmarking Studies. Richard Heeks. Development Informatics Group. IDPM, University of Manchester, UK. 2006
Nota: Invitamos a todos los lectores a sugerirnos la inclusión de recursos y a avisarnos en caso de que alguno de los vínculos publicados se hallara dañado. Con esta colaboración podremos ofrecer un mejor material. Dirigir sus sugerencias y avisos a: Javier Sáenz Coré <jsaenzcore@gmail.com> (*) El correcto funcionamiento de los URL indicados en cada una de las referencias de esta sección fue verificado entre los días 25 y 29/05/2010.
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